Refund policy

Refund Policy

At Pynkies, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 7–10 business days.

Non-Refundable Items

  • Gift cards
  • Downloadable software products
  • Items marked as final sale

Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us to arrange an exchange.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@Pynkies.store.